Joy Max Jardín Shop & Site Policies

 
 

  • Orders ship in 3-5 business days if the item is not on pre-sale or back-ordered. Some apparel is locally printed & some is printed on-demand usually from North Carolina; it will be clarified in the listing when possible. All of the seed packets and art used on the site and on the products is designed by JMJ. The seed packs are assembled by hand & shipped from Austin, Texas. Thank you for supporting this small, woman-owned business!

  • I bundle orders so if your order includes an item that is back-ordered or on pre-sale, your full order will ship when the pre-sale item becomes available or is restocked unless you request otherwise. Just send a note to me with your order and I’ll ship it separately. If the back order status is lengthy, I will ship separately. Thank you!

  • Returns are accepted within 30 days on apparel only. For other products, if you have a problem with your order just let me know and we’ll get it sorted. This does not apply to anything marked final sale.

  • Stickers (when purchased on their own) ship via first-class mail so no tracking numbers are provided. Look for them in your regular mail. Hats and other print-on-demand items are shipped separately, without tracking information. If you are concerned about timing on a package, just email me and I will get it for you.

  • I just may start. Contact me if your country isn’t available and I will research shipping capabilities & costs and if it makes sense, I will open up shipping there. I’m going slowly since shipping calculations have cost me a lot when I get it wrong.

  • If you have an idea for a collaboration with Jennymarie, get in touch! If you are are an artist or maker who wants to be featured in my shop, please reach out to see if it’s a good fit! Thank you!

  • This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

    Information about your browser, network and device
    Web pages you visited prior to coming to this website
    Web pages you view while on this website
    Your IP address

    Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

    For Newsletter Subscribers:

    When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with for storage and with Zapier for data porting.

    For Customers: When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

    Billing and shipping address
    Details relating to your purchase (for example, your shirt size)
    Email address
    Phone number

    We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

    As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.